Effective Date: May 10, 2026

Wash-N-Wax Mobile Detailing LLC (“Wash-N-Wax,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website washnwaxllc.com, contact us, or use our mobile car detailing services. By accessing our website or submitting your information, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us, book a service, or subscribe to our emails, we may
collect:

• Full name
• Email address
• Phone number (including mobile/cell number)
• Billing and service address
• Vehicle information (make, model, year)
• Payment information (processed securely through Shopify and PayPal/Venmo)
• Messages or inquiries you send us

1.2 Information Collected Automatically

When you visit our website, we and our third-party partners may automatically collect:

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from payment processors (Shopify, PayPal, Venmo) and analytics providers in connection with your transactions or site visits.

2. How We Use Your Information

We use the information we collect to:

• Schedule and fulfill car detailing service appointments
• Process payments and send booking confirmations
• Communicate with you about your service, including appointment reminders
• Send you promotional emails and marketing messages (with your consent)
• Send SMS/text messages for appointment reminders or service updates (with your express written consent)
• Respond to your inquiries and provide customer support
• Improve our website, services, and customer experience
• Comply with legal obligations

3. Text Messaging (SMS/MMS)

Wash-N-Wax Mobile Detailing LLC may send you text messages (SMS/MMS) for purposes including appointment confirmations, service reminders, and promotional offers. The following terms apply to our text messaging program:

3.1 Consent

By providing your mobile phone number and opting in to receive text messages from Wash-N-Wax Mobile Detailing LLC, you expressly consent to receive automated and non-automated SMS/MMS messages from us. Consent to
receive marketing text messages is NOT a condition of purchasing any
goods or services.

3.2 Message Frequency

Message frequency may vary. You may receive messages related to appointment
reminders, service follow-ups, and promotions. Typical frequency is
2–4 messages per month, but this may vary based on your activity
with us.

3.3 Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.
Wash-N-Wax Mobile Detailing LLC is not responsible for any charges you incur from your carrier.

3.4 Opt-Out

You may opt out of receiving text messages at any time by replying STOP
to any message we send you. After opting out, you will receive one final confirmation message. To re-subscribe, reply START or contact us directly.

3.5 Help

For help with our text messaging program, reply HELP to any of our messages or contact us at the information provided in Section 9 of this policy.

3.6 No Sharing of Mobile Numbers

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

3.7 Supported Carriers

Our text messaging service is available on most major U.S. carriers. Carrier support is not guaranteed for all carriers.

4. Cookies and Tracking Technologies

Our website (powered by Shopify) uses cookies and similar technologies to
enhance your browsing experience, remember your preferences, and
analyze site traffic. You may adjust your browser settings to refuse
cookies, but doing so may affect certain features of our website.

• Essential cookies: Required for the website to function properly (e.g., shopping cart)
• Analytics cookies: Help us understand how visitors interact with our site
• Marketing cookies: Used to deliver relevant advertisements (via Shopify and
  third-party partners)

5.How We Share Your Information

We do not sell your personal information. We may share your information
only in the following circumstances:

• Service Providers: We share information with Shopify (e-commerce platform), PayPal, Venmo, and other vendors who help us operate our business, subject to confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, subpoena, or to protect the rights, property, or safety of Wash-N-Wax Mobile Detailing LLC, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets,
  your information may be transferred as part of that transaction.
• With Your Consent: We may share information for any other purpose with
  your explicit consent.

6. Data Retention

We retain your personal information for as long as necessary to provide
our services, fulfill the purposes described in this policy, and
comply with our legal obligations. When data is no longer needed, we
securely delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational measures to protect
your personal information from unauthorized access, use, or
disclosure. Our website uses SSL/TLS encryption (HTTPS) and is hosted
on Shopify’s secure platform. However, no method of transmission
over the internet is 100% secure, and we cannot guarantee absolute
security.

8. Your Rights and Choices

Depending
on your location, you may have the following rights regarding your
personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to certain
  exceptions.
• Opt-Out of Marketing Emails: Click the “Unsubscribe” link in any marketing email we send.
• Opt-Out of SMS: Reply STOP to any text message we send.
• California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights. Please contact us to exercise your CCPA rights.

To exercise any of these rights, please contact us using the information
in Section 9.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy
Policy or our data practices, please contact us:

Wash-N-Wax Mobile Detailing LLC
Leland, North Carolina

Email: uchmanjustin@gmail.com

Phone: (910) 880-5694
Website: washnwaxllc.com
Contact: washnwaxllc.com/pages/contact-1

10. Third-Party Links

Our website may contain links to third-party sites (e.g., PayPal, Venmo).
We are not responsible for the privacy practices or content of those
sites and encourage you to review their privacy policies separately.

11. Children’s Privacy

Our website and services are not directed to children under the age of
18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will promptly delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will
revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use
of our website or services after changes are posted constitutes your
acceptance of the revised policy.
© 2026 Wash-N-Wax Mobile Detailing LLC. All rights reserved. | Leland, North Carolina |
washnwaxllc.com